Voice is not working
Check the microphone, the browser, the daily limit and the connection, in that order.
Voice has two parts: Adapt reading a reply aloud, and Adapt turning your speech into text. Each has a limit of 200 a day per person.
- Allow the microphone. If you see The microphone is blocked, allow it for the site in the address bar, then try again.
- Try Chrome. Some browsers do not support listening. If the microphone or Talk button is missing or does nothing, try Chrome.
- Speak closer, for longer. I could not hear anything, so I stopped means two silent turns. Press Talk again.
- Check the connection. Voice could not stay connected, so it is off means four network drops. Check your connection and switch it on.
- Check the limit. That is plenty for today means the day's 200 is used. Type your answer instead.
- Is it switched on? Voice is not switched on yet means it is off in your installation. Contact support.
You can always type. Nothing is lost when voice is off.
Details of each message: Ask Adapt and voice problems, by message.