Ask Adapt and voice problems, by message

What the Ask Adapt, microphone and voice messages mean, and the limits behind them.

TroubleshootingChecked 2026-10-10
The Ask Adapt page with the question box
The Ask Adapt page. The microphone sits in the question box.

You have used today's N questions. They reset at midnight.

There is a daily limit on questions per person. The message gives the number. It resets at midnight, UK time. Meanwhile you can still use the search and filters on the book pages.

Ask Adapt has reached today's limit for the platform. It resets at midnight.

A shared daily limit across all customers has been reached. It resets at midnight. Try again after that, or use the normal search.

The assistant is not answering right now, so this is the quick answer.

Ask Adapt could not reach its helper. What you see on screen is a quick answer from simple rules, not a full one. Try again in a moment. You can still ask for a search like dental practices in Leeds.

I could not turn that into a search. Try a sector and a place...

Ask Adapt could not read your words as a search. Say a kind of business and a place, for example dental practices in Leeds with a verified email.

Your calendar is not connected yet, so I cannot see your next meeting.

Questions like "prep me for my next meeting" need Google Calendar. Connect it on Your stack (see Integrations and Your stack problems, by message), or tell Adapt who the meeting is with, for example prep me for my call with Marsh & Keel.

The caller console is not connected here, so I cannot see your call queue.

Ask Adapt cannot see calls unless the Caller console is set up for your workspace. See Caller console problems, by message.

Voice is not switched on yet.

Voice (reading answers aloud, and turning your speech into text) is off in this installation. You can still type.

The microphone is blocked. Allow it in the address bar, then try again.

Your browser has blocked the microphone for the site.

  1. Click the padlock or camera icon at the left of the address bar.
  2. Set Microphone to Allow.
  3. Press Talk or the microphone again.

Microphone access is blocked, so voice is off. You can still type.

The same, seen while talking. Allow the microphone and switch voice on again.

Voice could not stay connected, so it is off. You can still type.

Four network drops in a row switch voice off to stop it flapping. Check your connection and switch it on again.

I could not hear anything, so I stopped. Press Talk to carry on.

Two silent turns in a row. Press Talk and speak.

That is plenty for today. Type your answer instead, or try again tomorrow.

Spoken replies and dictation each have a daily limit per person (200 each). Type your question, or wait until tomorrow.

The voice could not be reached. You can read the question instead.

The service that speaks could not be reached. Read the text. Try later.

We could not turn that into words. Type your answer instead.

Your recording could not be turned into text. Try again closer to the microphone. A recording that is empty or too long is refused with its own message: That recording was empty. or That recording is too long. Try a shorter answer.

Could not reach Adapt Leads. Check your connection.

Dictation could not get through. Check your connection and try again.

You've used today's questions.

The voice assistant's version of the daily question limit.