Insights, Analytics and Home gaps, by message

Why Adapt Insights, Analytics and Home say Not counted yet or Not connected, and which buttons do not work yet.

TroubleshootingChecked 2026-10-10

Adapt only shows a figure it really counted. Where it cannot, it says Not counted yet and says why. A blank is never a hidden zero.

Not counted yet. We do not count how common this is month by month yet.

The monthly series is only partly built. Where the page says it, the number is simply not there. Some Analytics and Sectors tiles do draw a real month-by-month count from the book; the others say Not counted yet.

Not counted yet. Nothing in ... / No postcode area has news in this view.

Your current view has nothing to count in that shape. Widen the view or the period.

Not counted yet. Sizes come from your saved feed.

Tiles that split by size need a saved feed. Save a feed first.

Change on last month, the last six months, hiring and replies are not counted yet. We count what happened. We never say why.

Those tiles are not built.

Not counted yet. We do not tie a reply to the news that prompted the email yet.

"Which news turns into replies" is not built.

Not counted yet. Advice for a sector needs the month-by-month counts above, and those are not counted yet.

No advice is shown without counts to base it on.

How much we read each day is not counted yet.

Not built.

Have your agents write to them: Not connected yet

Agents cannot be pointed at one finding or one business yet. Today you can add the business to a list and send the list to a campaign.

Get in touch: Agents cannot be pointed at a finding yet.

The same.

The caller console is not connected to Home yet.

Calls made, calls that got through and hand-overs fill in on Home and in reports once the Caller console is connected. See Caller console problems, by message.

Not available yet.

Seen on a card whose figure has no source yet. It is not an error.