Caller console settings

The five answers the setup asked for, and archived teams. Most buttons here are not connected yet.

ReferenceChecked 2026-10-10

Settings shows how the console was set up and which teams you have archived. In the live app it is a read-out. Most of its buttons say they are not connected yet.

The Settings tab with the five set-up answers
The Settings tab. The Change, Run the setup again and Recover buttons are not connected in the live app.

The console card

Row What it shows Button
1. Who you sell to The kinds of business, read from the script of the first team Change: not connected yet
2. Teams How many teams and their names Open Teams works
3. People How many people Open People works
4. The call The kind of call the script is shaped for Change: not connected yet
5. What you sell How many products and services Open Products works

Run the setup again is not connected. It would open the setup with your answers filled in, but the setup replaces each team's draft script, so it only runs from an empty floor today.

Archived teams

Archived teams keep their history. A team that has logged a call cannot be removed, only archived. Recover would bring a team back to Teams with the people who had access. It is not connected: the live app says archived teams are not listed on this page and Recover is not offered yet.

Nothing is lost by pressing one of these. Each says it is not connected and changes nothing.