Proven, Claimed, Contested, Unknown and All there is
What each label on a fact means for you, and what to do when you see it.
Adapt never hands you a fact without saying how far it can be trusted. A label sits beside it, and the label tells you whether to act on it, check it first, or leave it alone.
The five labels
| Label | What it means | What to do |
|---|---|---|
| Proven | Two independent places agree, or an official register says so. | Act on it. |
| Claimed | One place says this and nothing contradicts it. It is not proven yet. | Use it, and check it if the cost of being wrong is high. |
| Contested | Places disagree. Adapt shows you both and changes nothing until one wins. | Look at both. Do not assume either. |
| Unknown | Adapt holds no evidence, and it never fills a field with a guess. | Treat the field as empty. |
| All there is | Nothing further exists for a business of this kind. The record is as good as it can be. | Stop looking. Nothing is missing. |
What you see on a record
The record page words the same ideas as chips beside each field.
| Chip on the record | Closest label |
|---|---|
| The chip that names the register | Proven |
| Confirmed | Proven |
| One source | Claimed |
| Held, not yet confirmed | Claimed |
| Sources disagree | Contested |
| Nothing held | Unknown |
| At ceiling for a sole trader (or another kind) | All there is |
Hover a chip to read its one-line meaning.
Why it matters
A wrong phone number costs a call. A wrong director costs you credibility. The label lets you spend your effort where it counts: ring the Proven number first, check the Claimed one, and ask before you rely on a Contested one.
An example
Marsh and Keel Accountants (a sample business) holds a director's email that is Verified and a general mailbox on a catch-all server. The first is safe to write to. The second is kept, labelled, and the choice is yours. See Email labels explained: Verified, Catch-all server and the rest.
Labels are not a hiding rule
Adapt labels. It does not hide a record because a label is weak. A Contested field stays on the record, marked, until the values agree.
