Billing contacts, invoices and plan changes
Who gets receipts, where invoices come from, and how plans change.
Billing runs through Stripe. Adapt does not hold your card.
Where things are
| Need | Where |
|---|---|
| Your plan and exports left | Plan & billing, or Settings, Billing and plan. |
| Change plan | Plan & billing, then Choose a plan. A confirmation shows the price and exports, then you go to Stripe. |
| Receipts and invoices | Emailed by Stripe after each payment. |
| Account activity | The list at the foot of Plan & billing. |
| Custom plan, API access, volume pricing | Talk to us, which emails hello@adaptleads.co.uk. |
When a plan changes
Your allowance changes as soon as the payment goes through. Nothing is charged until you confirm on Stripe's page. If Stripe does not return a valid checkout page, the app says nothing was charged.
One billing contact
There is one email per account, the address you sign in with. To send receipts elsewhere, ask support.
Cancelling
Every plan says "Cancel any time". The app has no cancel button. Ask support, or close the account.